A Q Nails - 140 Biesterfield Road, Elk Grove Village

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Reviews about A Q Nails

• iMilos5
  ★ ☆ ☆ ☆ ☆
  I've been a customer of this place for several months, but after my experience today...I won't ever be returning. I made an appointment and ended up waiting almost 40 minutes past it with no apology. Things started out well while I was getting my fill, but quickly took a turn for the worse when I was finished. One of my acrylic nails was broken underneath the new acrylic and could clearly be seen. I kind of couldn't believe it wasn't replaced, but when I asked to have it fixed he actually looked at me and said "no, there is no way to fix it." That's it. I mean...I am not one to complain or get angry but I'll be honest. I've never been treated so poorly at a nail salon before. I'm a regular customer and I was polite, so I was really shocked. The only reason why my nail was (poorly) fixed at all is because another one of the ladies told him to do it (I assume). As he was angrily trying to fix it, he was talking badly about me in his language, while actually burning me in his frustration. The nail still looks awful, but at that point I just wanted to leave. The nails all have bubbles in them, the acrylic color is wrong and overall the job done is just horrible. Not to mention they even charged me an extra $5 to replace the nail! Worst manicure I've ever had in the 5 years I've been consistently getting my nails done. I'll have to go somewhere else now and pay to have my entire manicure redone. I never even write reviews, but I actually feel the need to tell people that there is a reason this place is almost always empty. Do yourself a favor and go somewhere else!

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Nearest organizations

• Dr. Antreas D. Mesrobian, DDS

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  146 Biesterfield Road, Elk Grove Village, IL 60007

  +1 847-437-6500

  Closed now: Until 08:00am tomorrow
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